Issue Id
| Issue Description
|
Requests
|
|
SC-4911
| Sorting is provided for the ' product ' field in request list view.
|
SC-5895
| Disabling Due-date & Response due-date for contacts, still sla violation icon and red flag is displaying in contact login in request list view.
|
SC-5937
| While saving the drafts, attachments are not getting saved properly.
|
SC-6085
| The pop-up that prompts the Support Rep when he tries to close a request ( when the auto-close feature is enabled ), will now appear only when the Status is changed from Resolved to Closed.
|
Admin
|
|
SC-5943
| While creating request template, resolution field is not available.
|
SC-5951
| Option to enable/disable all ' Auto CC ' notifications
|