Issue ID
| Description
|
SC-4723
| Contact are unable to access the solution, if the solution is added under sub topic.
|
SC-4770
| Performance issue when merging requests.
|
SC-4779
| When support replies, application is adding extra ' comma ' to the email address which makes support rep unable to reply to mail.
Description:
1. Login as support rep. 2. Click on reply, application will add extra ' comma ' to the email address in ' TO ' field and show an alert message which makes support rep unable to reply for the mail.
|
SC-4810
| Performance tuned to speed up email fetching.
|
SC-4816
| Performance tuned when viewing request history.
|
SC-4817
| Performance tuned for quicker request creation & faster request editing.
|