Id||Issue Description ||Issue Note|
|SC-3218|| In the Survey module, if a defined question contains Polish characters, the question is not editable.||Fixed.|
|SC-3734||Incorrect redirection to the request edit page when the Time Entry is defined as mandatory in the Request Closing Rules.|
- In the Request Closing Rules, select "Time Entry" as Mandatory.
- Create a Request.
- Try closing the request without entering the Time Entry
- It will redirect to the Request Edit Page.
Now, the page is redirected to the "Time Entry" tab in the Request View Page.
||Unable to edit a Group (Admin tab -> Groups) if the "Description" field of the Group contains a line break||Fixed|
|SC-4257||If a new email is sent to SupportCenter server with the ##Request ID## tag in the subject line, it does not automatically thread with the given Request ID. It creates a new request.||Fixed.|
|SC-4452||Customer Portal login:|
Details --> Add Request
Customers are able to change their Account & email address
|SC-4609||Automatically CC the
outgoing mail address option is not working||Fixed|
|SC-4610||When an image containing a special characters like (ö,ä,ü) is added as an inline image, the image is not displayed.||7604|
|SC-4622||In the Add New Request form, wrong contact selected when multiple contacts with the same name exist.|
- Create two users with the same name but different email address, account etc.
- Add New Request
- Select the second user and create the request
- When the request is created, the first user is associated.
|SC-4637||In certain rare scenarios like when the supportcenter server not able to reach the mail server, the mail fetching stops.||Fixed.|
Option to detect such scenarios and reconnect after some time.
the "Go To - Request ID" search, the text “Request ID” does not clear off when clicked in the text box.||Fixed.|
|SC-4685||In trying to define a date criteria in the Reports module, a wrong default date is selected by default. ||Fixed|